Privacy Policy
Last Updated: May 29th, 2026
24/7 Restoration Pros respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website.
By using this website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information when you contact us, request service, submit a form, call us, email us, or interact with our website.
This information may include:
- Your name
- Phone number
- Email address
- Property address or service location
- Details about your restoration or reconstruction needs
- Photos, documents, or other information you choose to provide
- Insurance-related information, if you choose to share it
- Website usage data, such as pages visited, device type, browser type, and general location data
We only collect information that is reasonably needed to respond to your request, provide service, improve our website, or communicate with you.
How We Use Your Information
We may use your information to:
- Respond to service requests
- Schedule inspections, estimates, or emergency restoration services
- Communicate with you by phone, email, or text
- Provide restoration, mitigation, reconstruction, or related services
- Prepare estimates, invoices, or project documentation
- Help with insurance-related documentation when applicable
- Improve our website, marketing, and customer experience
- Protect our business, website, customers, and legal rights
We do not sell your personal information.
Contact Forms and Service Requests
When you submit a contact form or service request, the information you provide is sent to 24/7 Restoration Pros so we can respond. Please do not submit sensitive information through our website unless it is necessary for your request.
Cookies and Analytics
Our website may use cookies, analytics tools, or similar technologies to understand how visitors use the site and to improve performance.
These tools may collect information such as:
- Pages viewed
- Time spent on the site
- Browser and device type
- Referring websites
- General geographic area
You can disable cookies through your browser settings, though some website features may not work as intended.
Third-Party Services
We may use third-party services to operate the website, process form submissions, track website performance, prevent spam, display maps, host the website, or support marketing efforts.
These services may include tools such as:
- Website hosting providers
- Contact form plugins
- Spam protection tools
- Google Analytics
- Google Maps
- Email providers
- CRM or scheduling tools
These third parties may collect or process information according to their own privacy policies.
Insurance and Project Documentation
If you request help with a restoration or reconstruction project, we may collect details, photos, notes, measurements, documents, and other project-related information. This information may be used to prepare estimates, document damage, communicate with you, and support insurance-related processes when applicable.
We do not guarantee insurance coverage, claim approval, or payment by an insurance provider.
How We Protect Information
We take reasonable steps to protect the information we collect. However, no website, email system, or online transmission is completely secure. By using our website, you understand that information submitted online carries some risk.
How Long We Keep Information
We keep personal information only as long as reasonably necessary for business, service, legal, accounting, or operational purposes.
Sharing Information
We may share information when necessary to:
- Provide requested services
- Work with subcontractors, vendors, or service providers
- Communicate with insurance companies, if authorized or requested
- Comply with legal obligations
- Protect our rights, customers, business, or property
We do not sell your personal information.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Your Choices
You may contact us to request that we update, correct, or delete personal information we have collected, subject to any legal, business, or recordkeeping requirements.
You may also opt out of certain marketing communications by contacting us directly.
Links to Other Websites
Our website may link to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
24/7 Restoration Pros
Email: waterrestoration247@outlook.com
Phone: (206) 602-5293